Services
No two cases are the same. We do not offer standardized packages. We design a coordination program for your specific situation, discussed in a personal first consultation.
01 — Phase 01
Phase 01
Direct access to Switzerland’s leading specialists and clinics—in cardiology, oncology, orthopedics, neurology, and beyond. No waiting lists. No administrative maze. We identify the right specialist for your case, coordinate appointments, and prepare you for the consultation.
Phase 01
When a diagnosis is serious or uncertain, a second expert opinion can change everything. We arrange independent second opinions with Switzerland’s top specialists—preparing your records, coordinating translation where needed, and debriefing you on the outcome.
Phase 01
Initial consultations and progress reviews can be conducted securely via video. Particularly valuable for clients who are still abroad and wish to plan their treatment before travel.
02 — Phase 02
Phase 02
For chronic conditions, multi-system illnesses, or cases involving multiple specialists, we serve as your single point of coordination. Every physician, clinic, and therapist stays aligned. You have one contact.
Phase 02
On request, we accompany you personally to consultations, procedures, or diagnostic appointments. We ensure the right questions are asked—and that you leave with a clear understanding of what was said.
03 — Phase 03
Phase 03
After treatment, we coordinate follow-up consultations and, where required, arrange discreet and secure delivery of Swiss-prescribed medications to your location worldwide.
Phase 03
Swiss medical billing is detailed and often opaque. We review invoices for accuracy, explain line items, and support communication with your insurer where needed.
04 — Case studies
Anonymized case study
A retired professional from British Columbia had been on the provincial waitlist for knee replacement surgery for over 14 months. By the time he contacted us, his mobility had declined significantly. We arranged a consultation within 8 days, the procedure three weeks later, and post-operative physiotherapy coordination before he returned home. Total time in Switzerland: 12 days.
Anonymized case study
A 58-year-old client from Ontario required hip replacement surgery. After waiting over 11 months on the provincial list with deteriorating mobility, he was referred to us. Within three weeks, we arranged a surgical consultation at a leading Zurich clinic, coordinated pre-operative diagnostics, and managed travel and accommodation for him and his wife. He was back home 14 days after the procedure.
Anonymized case study
A 62-year-old client was recommended for catheter ablation after years of medication-based therapy. We coordinated the specialist consultation, pre-procedure assessments, and post-procedure follow-up care—all within two weeks. The client had nothing to manage except his own recovery.
05 — FAQ
Swiss private clinics require payment prior to or upon admission. Intercomcare provides transparent cost estimates before any appointment is scheduled. We support you in understanding the billing structure and in preparing documentation for potential reimbursement through your Canadian or US insurance or health savings plan.
No. As a private patient in Switzerland, you can access specialists directly. Intercomcare facilitates this access—we are your referral.
For most specialties, we can arrange an initial consultation within 5–10 business days of first contact. Urgent cases are prioritized.
15 minutes · confidential · no obligation