About us

Who we are.

Intercomcare was founded in 2009—not as a business concept, but out of direct experience with what international patients face when they enter the Swiss healthcare system without a guide.

Lounge of the Bethanien private clinic

01 — Medical Family Office

What a Medical Family Office is

A Medical Family Office does for your health what a family office does for your wealth: it keeps track of everyone involved, brings in the right specialists, and acts on your behalf—well beyond a single appointment.

02 — About the team

The bridge between patients, physicians, and institutions

Our founding team brings over 40 years of combined clinical experience in Swiss medicine. We have worked in clinical environments, coordinated critical care, and seen firsthand what happens when patients—no matter how resourceful—face a complex medical system without the right orientation.

That experience now serves a different purpose: as the bridge between patients, physicians, and institutions. We speak the language of medicine and the language of our clients.

03 — Our three principles

What you can rely on

Independence.

We are institutionally independent and do not have exclusive contracts with healthcare providers. This is the only foundation on which objective medical coordination can be built.

Clinical competence.

Medical coordination requires medical understanding. We read records, understand diagnoses, and ask the questions a non-specialist cannot know to ask. This is our most important differentiator.

Discretion.

Our clients do not receive newsletters, follow-up calls, or any form of data sharing. Every case is handled as the personal and confidential matter it is.

04 — Clarity

What we are not

We are not a medical travel agency. We are not a clinic referral service bound by exclusive agreements. We are not an app or a booking platform. We are an independent, clinically grounded coordination office—working exclusively on behalf of our clients.

05 — Where we are

Zurich-Hottingen

Our office is at Zeltweg 50 in Zurich’s Hottingen district—minutes from the city center, Hirslanden Clinic, and the University Hospital Zurich. Clients are received by appointment.

We are available by phone and digital channels seven days a week, 07:00–22:00 CET.

Address

Zeltweg 50
8032 Zurich, Switzerland

Languages

We work in English and German. For other languages, we engage qualified medical interpreters.

University Hospital Zurich at night overlooking the city

A first conversation clarifies more than any website can. Fifteen minutes, confidential, no obligation.

15 minutes · confidential · no obligation